| Method of reservation | on the internet | at reservation center*1 | at travel agency | |||||
|---|---|---|---|---|---|---|---|---|
| Method of payment | reservation only | payment with a credit card | payment at a convenience store | reservation only | payment with a credit card | payment at a convenience store | / | |
| Prior to purchase | changes | - | - | ▲ | - | - | ▲ | *2 |
| cancellations | ○*3 | - | ○ | ○*3 | - | ○ | *2 | |
| From purchase up to the departure time | changes | - | ○ | ○ | - | ○ | ○ | *2 |
| cancellations | - | ○ | ○ | - | ○ | ○ | *2 | |
| After the departure time | changes | ▲ | ▲ | ▲ | ▲ | ▲ | ▲ | *2 |
| cancellations | ▲ | ▲ | ▲ | ▲ | ▲ | ▲ | *2 | |
| Refunds method of changes and cancellations | - | refunds to your credit card | our airport counter or refunds deposited to your account | - | refunds to your credit card | our airport counter or refunds deposited to your account | refunds at travel agency | |
- ○
- You can go through procedure on the internet.
- ▲
- Please contact our reservation center.
- *1
- Please contact reservation center in the case of cancellations except the following fare categories; Normal, Maewari 21, 10, 8, 7, 5, 3, 2, 1, SKY Special, SKY Bargain, Cygnus.
- *2
- Please contact the Travel agency where you made a purchase.
- *3
- You cannot cancel a part of your itinerary. Please contact our reservation center.
- *
- On this website, you cannot cancel certain passengers in case that your reservation has several passengers. Please contact our reservation center.