Flight Delays and Cancellations
When making airline ticket reservations, purchases, changes and so on- please read instructions completely.
Ticket rules in the event of bad weather
A guide to what happens when poor weather causes flight delays or cancellations, or when the weather is expected to affect flights.
About procedure when flight delaying
A guide to what happens when poor weather or aircraft trouble causes a flight to be delayed for 60 minutes or longer.
When the cancellation caused by our convenience
Procedure in the case of flight delaying due to such as equipment maintenance etc.
Our compensation in the event of change of original destination (Diversion)
A guide to what happens when aircraft maintenance issues, sudden passenger illness, poor weather at the destination, or other reasons cause us to land at an airport other than the original destination.